To ensure the best possible experience when using Humble 2.0 POS, please make sure your internet connection, device, and hardware meet the following minimum requirements.
1. Internet Speed
For smooth and reliable performance, your internet connection should have:
Download speed: Minimum of 5 Mbps
Upload speed: Minimum of 5 Mbps
Tip: You can test your internet speed here.
2. Operating System Requirements
Humble 2.0 POS is cloud-based, allowing flexibility across platforms.
Windows / Mac
Designed to run in Google Chrome on both Windows and Mac computers.
Ensure your browser is updated to the latest version for optimal performance.
Android
Minimum supported version: Android 9 (Pie)
Available via the Google Play Store.
iOS
Minimum supported version: iOS 13
Available via the Apple App Store.
3. Hardware Compatibility
Receipt Printers
Ethernet (LAN) Printers
Supported models:
Epson TM-T20II Ethernet Printer (Recommended)
Epson TM-T88 Ethernet Printer
Epson TM-T88v Ethernet Printer
USB Printers
Supported models:
Epson TM-T20 USB Printer (Recommended)
Epson TM-T20II USB Printer
Epson TM-T20III USB Printer (Not supported)
Bluetooth Printers
Supported models:
Epson M30 Bluetooth Printer
Printer Setup (USB & Ethernet)
Download the Humble Till Printer Support Chrome Extension.
(Note: This is currently included in the Humble 2.0 POS system. A Chrome Store version will be re-added soon.)Configure the printer according to the manufacturer’s product manual.
For Mac (TM-T20):
Go to System Preferences > Printers & Scanners
Add a new printer and select the USB receipt printer from the list
Under “Use”, select one of the Epson Thermal dpi options, then click Add
In Humble 2.0 POS:
Navigate to Settings > Hardware
The app will automatically search for available Ethernet and USB printers
Find your printer and click Connect
Once connected, you’ll see it listed under Connected Printers.
You can print a test receipt, change paper width, or disconnect at any time.
Cash Drawers
If you use a cash drawer, ensure your receipt printer has an RJ11 port.
By connecting your cash drawer to the receipt printer via an RJ11 cable, the drawer will open automatically after a cash sale.
Recommended models:
EC-437 Cash Drawer
Proline Cash Drawer
Hisense Cash Drawer
Hisense Mini Cash Drawer
Barcode Scanners
USB Scanners
Supported and recommended models:
QuickScan I Lite QW2120 USB Scanner
Honeywell 1250 USB Scanner (Recommended)
Zebex Z-315 USB Scanner
Bluetooth Scanners
Supported models:
SocketMobile S700 Bluetooth Scanner
Barcode Printers
Supported models for label and barcode printing:
Brother QL-720NW Label Printer
Brother QL-810W Label Printer
These printers connect via USB and are compatible with both Windows and Mac.
Recommended label sizes:
DK11204: 17mm x 54mm
DK11209: 29mm x 62mm
4. Need Help?
If you have any questions or need assistance setting up your hardware, our team is here to help.
Email: support@humbletill.com
Hardware: You can also purchase compatible printers, scanners, and cash drawers directly from us online.
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